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If you’ve been asked by one of our Technical Team to join a remote hands session, don’t panic it’s all normal and above board. And they promise they won’t tickle.
Just enter your name and the support key you have been given, either over the phone or via email.
And you’ll have the remote hands from one of virtualisation and cloud specialists helping you along the way.
Want to see how we are progressing with your support incidents, or do you need to log a problem with one of specialist and highly qualified support engineers. You can all that and more here.
The Portal is only available to our Support Customers. You can find out what you are missing and see how our great 360° Support Plans will help you. Or alternatively use the chat function at the bottom of the screen.